The new Patient Access website has now been launched and appears to have caused some confusion. For existing users you will need to log on the 1st time using your User ID . This is the long number which was issued to you when you set up your patient access account. You will then need to enter the password you created . Once you have successfully logged in you will have a message asking you to verify your details. Once you have confirmed them you will be able to use Patient Access . The next time you log in you will be able to use your email address and password instead of having to enter the long User ID.